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Customer Survey
Our most sincere thanks...

For not only choosing us to renovate your bathroom, but for taking the time to complete this survey. Your input gives us a much better understanding of what you really want and what you really value. Only by listening closely to our customers have we been able to achieve success. We'll continue listening and innovating our company to be the very best we can be.

On behalf of everyone here at 2 Days Bath, I thank you again,

Andy Wahlund.


First Name:
 
Last Name:
 
Street Address:
City:
 
State:
Zip Code:
Email:
 
5. How long ago did you renovate bathroom?
   Less than 6 months ago
   6 to 12 months ago
   1 to 2 years ago
   More than 2 years ago
 
6.  How long had you been thinking about renovating your bathroom before you did it?
   Less than 6 months
   6 to 12 months
   1 to 2 years
   Over 2 Years
If more than 2 years, please explain why here:
 
7.  How did you become aware of 2 Days Bath - please check all that apply:
   Blue Bow Coupon Mailer
   Clipper Magazine
   Crossroads in News Journal
   Employee referred me
   Exhibiting at a tradeshow
   Money Mailer Coupon Envelope
   NCC Shopper's Guide
   Newspaper article
   Radio advertisement
   Referred by friend
   ValPak Coupon Mailer
   Vehicle and/or trailer
   Yard sign in neighborhood
   Merchandiser Newspaper
   Sam's Club
   I don’t remember
   Other (please specify)  
 
8.  How many bath renovation companies or contractors did you interview in the process of choosing someone?
   Just 2 Days Bath
   2
   3
   4
   5 or more
Please state briefly why you chose us:
 
9. How many references did you check?
   None
   1
   2
   3
   More than 3
   Other (please specify)  
 
10.  Picture yourself in your old bathroom; please check one choice per line, as it described your circumstances.
 
  Not at
all
A little Very much so
 My tub/shower was hard to clean
 My fixtures (tub,toilet,sink), were out-of-date
 My cabinetry did not have enough storage
 My cabinetry was out-dated
 My grout collected mold and mildew
 My walls were falling down
 My bathroom was leaking
 
11.  What was the one thing that bothered you the most about your old bathroom?

 
12. Please check all that describe our office staff:
   Patient
   Knowledgable
   Competent
   Trustworthy
   Helpful
   Organized
   Friendly
   Other (please specify)  
 
13.  Please check all that describe your estimator/design consultant:
   Patient
   Knowledgable
   Competent
   Trustworthy
   Helpful
   Organized
   Friendly
Please describe other impressions (if applicable)
 
14. Please check all that describe your installer(s):
   Patient
   Knowledgable
   Competent
   Trustworthy
   Helpful
   Organized
   Friendly
Other impressions (if any)
 
15.  What was your impression of our renovation process?

 
16.  Please provide any other comments or thoughts you have regarding our company:

 
17.  Would you recommend 2 Days Bath to your friends and family?
  Yes
  No
 
18.  I certify that I am a customer of 2 Days Bath and that the comments given are truthful and an accurate reflection of my experience with their company. I hereby give 2 Days Bath permission to use my name, comments and/or photographs in their advertising, marketing and promotional materials.
 I agree
 I disagree
 

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